Something quick that isn't worth exposition, but I just had somebody come in and tell me that they can't send an email to somebody else in the office. Well, first she asked how to set up her address book. By this she meant "how can this happen without me doing anything." I said I didn't know where a group address book was that she could pull, but she could always hand enter it, like I have. She then said she couldn't send someone else the email. I told her that she could just create a new email and type in his address. This was a revelation to her.
Yup, these are my coworkers.